Returns Policy
We hope that you are delighted with your order. However, if for any reason you are not entirely satisfied, you may return any item in its original condition for a full refund within 14 working days from delivery.

Please include a brief letter including your name and address and an explanation as to why you are returning the item(s). Please note we do not refund your postage. Please ensure you obtain a proof of postage when you return the goods to us. You should retain your proof of postage in order to provide proof that you have returned the goods, in the unlikely event that we do not receive the returned parcel.

If you require a refund we will refund the price paid by you for the goods (exclusive of the initial delivery charge) within thirty (30) days of receiving your returned goods, provided that you have returned the goods to us in their original condition within 14 working days of delivery.

Please note, for reasons of hygiene & safety, we cannot refund or exchange any grooming products or cosmetics that have been removed from the original wrapping (or show any signs of having been used) unless they are faulty.

Please send all returns to Requiescence Health & Beauty, Distribrution, 34 Spruce Drive, Bicester, Oxon, OX26 3YN.